MILLBOX

MillBox is compatible with Windows-based operating systems and requires a computer with adequate processing power, memory, and storage capacity. Specific system requirements may vary depending on the version of MillBox and the size of the files being processed. Our Custom CAM Workstations get you a powerful package that has been benchmarked and proven to give you the best value for your money when calculating files for MillBox.

Yes, MillBox is designed to be compatible with any Open CAD/CAM system and can be seamlessly adapted into your existing workflow. Our team can assist you with the integration process to ensure a smooth transition and optimal performance.

Yes, MillBox supports complex multi-axis machining, including 5 Axis Simultaneous cuts. MillBox enables users to mill complex dental restorations with accuracy and repeatability using proprietary algorithms developed by CIMsystem. A primary example is the capability of MillBox to automatically detect and mill out undercuts without the need for material or part designation. This has been a core function of MillBox since its inception in 2016.

Yes, we offer comprehensive training programs for MillBox users to help them master the software and maximize productivity through our MillBox Academy / 2-Day Boot Camps. Our training sessions cover everything from basic nesting operations to advanced nesting techniques for mid to high production facilities. We share our over 14+ years of expertise and experience in milling production and CAM Support with each participant so you can learn from our mistakes and maximize your profitability by promoting expertise and self-sufficiency.

MillBox is regularly updated with new features, improvements, and bug fixes to enhance performance and functionality - Sometimes on a weekly basis. Updates are released periodically, and users can easily download and install the latest version of the software to access the newest features and capabilities. As your support provider, we promptly download and test any updates released by CIMsystem prior to passing these to you so we can weed out bugs and issues before they become a problem in production.

Our MillBox support service provides comprehensive assistance to ensure the smooth operation of your milling production by MillBox. This includes timely troubleshooting support during business hours, software updates, and personalized guidance to help you resolve any issues or challenges you may encounter. If it's not something we have an answer or work-around for, we communicate directly with CIMsystem to ensure that they are aware of the issue and follow-up with them to ensure your needs and concerns are addressed. We view ourselves as advocates for users that don't have a voice through the traditional dealer system and we make sure that you are heard so we can keep driving features that make the largest impact for everyday users.

Our MillBox support service is available to subscribers who have purchased new MillBox licenses through Level UP or transferred their dongles over to our service. Subscribers have unlimited access to our dedicated support team via phone, email, or online chat, ensuring prompt assistance whenever you need. You also gain access to our customer KB site with helpful guides and tutorials. We are constantly looking to add valuable content to our Knowledgebase including training and specialized instruction.

We also have a network of CNC hardware repair specialists that we can pair you with to assist you with any physical / mechanical issues that may be occurring on your machines.